AI Features
Knowledge: documents and live data for your assistant
Last Updated: August 20, 2026Short answer: Knowledge is where you give your assistant material it can draw on beyond what you have written yourself — documents you upload, and a live product feed if you have one. Documents Upload PDFs, Markdown or text files and the assistant can answer from them alongside everything else it knows. What belongs here...
Expert Agent: editing and publishing what your assistant knows
Last Updated: August 20, 2026Short answer: the Expert Agent screen is where your assistant’s knowledge is written down, reviewed and published. It works in versions: you edit a draft, read it, publish it when you are happy, and roll back if a change turns out badly. Why versions Your assistant speaks to prospects in your name. A change to...
Learned answers: reviewing what your assistant picked up
Last Updated: August 20, 2026Short answer: Learned answers shows you things your assistant has picked up from real conversations with your visitors and is proposing to adopt. You approve what is right, discard what is not. Nothing is adopted without you. Why this screen exists Your assistant meets questions you never anticipated. Somebody asks about a service you describe...
Where your assistant gets its answers
Last Updated: August 20, 2026Short answer: your assistant knows three things — your website, your services list, and anything you have added yourself. If it gives a weak answer, the fix is almost always in one of those three, not in the assistant. Your website is the starting point During setup, ReqMe reads your public website and uses it...
What your AI assistant can do
Last Updated: August 20, 2026Short answer: your AI assistant does more than answer questions. It can take a visitor from “what do you charge for this?” to a submitted request without you touching anything, and it hands the conversation to you when it should not be handling it alone. It answers questions about your business The assistant answers from...
What counts as a conversation, and how AI usage is measured
Last Updated: August 20, 2026Short answer: a conversation is one visitor’s chat session with your AI assistant, however many messages it contains. Your plan includes a number of conversations per month. One visitor talking to your assistant for twenty messages costs one conversation, not twenty. What counts as one conversation A visitor arrives on your public request page or...
Configuring Your AI Pre-sales Assistant
Last Updated: August 20, 2026ReqMe includes an AI-powered pre-sales assistant that helps qualify leads and gather initial request information from potential customers. This guide explains how to configure and optimize your AI assistant. Accessing AI Assistant Settings Go to Automate → Pre-sales AI in your dashboard. The page has two panels: AI context on the left, and Documents on...
