Short answer: your services are the list of things a customer can ask you for. They shape the request page, pre-fill proposals and invoices, and give your AI assistant something concrete to quote. Set them up once properly and everything downstream gets easier.
What a service is #
A named offering with, ideally, a price. Each one can carry a unit and a quantity, so “design day” and “landing page” both work as naturally as a fixed package.
Keep the names the ones your customers use. Internal shorthand may be precise for you, but a visitor scanning your request page will not recognise it — and neither will the assistant when it tries to match what somebody described.
Why prices matter more than anything else here #
A service with a price lets the assistant answer the question every visitor actually has. A service without one leaves it saying it will check, which is where people leave.
If you cannot publish a fixed price, publish a range. “From €1,500” or “typically €2,000–€5,000 depending on scope” still qualifies somebody. Silence does not.
Where a price genuinely depends on the brief, give a range — a price and a max price — rather than leaving both blank — the assistant can then explain why there is no number, which is a far better answer than not having one.
Where your services show up #
- Your public request page — what a customer chooses from.
- Proposals — pulled in as line items with their pricing.
- Invoices — carried through from the proposal.
- Your AI assistant — which quotes from them.
Change a price here and it applies to what you create next. Documents you already sent keep the figures they were sent with, which is what you want — a quote should not shift after the client has read it.
Keeping the list short #
The instinct is to list everything you could possibly do. Resist it.
A long list makes a customer choose before they understand their own problem, and it dilutes what you are known for. Most service businesses do well with a handful of clear offerings and one catch-all for the requests that do not fit.
Currency #
Set once for your workspace and applied across services, proposals and invoices.
Frequently asked questions #
Do I have to set a price on every service? #
No, but every service without one is a question your assistant cannot answer.
Can I change a price later? #
Yes. New documents use the new price; already-sent ones keep the old.
Can I offer something that is not on the list? #
Yes — proposals are editable, so the catalogue is a starting point rather than a constraint.
What happens if I delete a service? #
It stops being offered on your request page. Documents that already reference it are unaffected.
How many should I have? #
Few enough that a stranger can read the list and know whether you are right for them.
Need help? #
If this page did not answer your question, send it to us. Tell us what you were trying to do and what happened instead — that is usually enough for us to spot the problem straight away.
Prefer email? hi@reqme.co
