ReqMe streamlines invoicing so you can bill clients and receive payments without leaving the platform. This guide covers creating invoices and accepting online payments.
Creating an Invoice #
From a request with a signed contract, click Create Invoice. ReqMe pulls pricing details from the contract to pre-populate line items.
Invoice Details #
Each invoice includes:
- Invoice number – you enter it yourself; an invoice cannot be sent without one
- Client information – Name, email, address
- Line items – Services, quantities, rates
- Subtotal, taxes, total – Calculated automatically
- Due date – When payment is expected
- Payment instructions – How to pay
Customizing Invoices #
Edit line items, adjust quantities, or add discounts before sending. You can also:
- Add notes or special instructions
- Attach files (receipts, documentation)
- Set the due date and payment terms
Sending Invoices #
Click Send Invoice to email the invoice to your client. They receive a link to view the invoice and, if you have connected a payment provider, pay it online.
Online payments #
When a payment provider is connected, clients see a Pay Now button on their invoice. ReqMe supports Stripe, PayPal, Paysera, Monobank and Mollie, and you can connect more than one — useful when you invoice clients in different countries. Funds go directly to your own account with that provider; ReqMe never holds them.
See Connecting a payment provider for what each one asks for, or Connecting Stripe for the Stripe-specific walkthrough.
Tracking Payment Status #
Monitor invoices from your dashboard:
- Draft – Not yet sent
- Sent – Awaiting payment
- Paid – Payment received
- Overdue – Past due date, unpaid
ReqMe updates status automatically when payments are processed through Stripe.
Due dates and reminders #
Give an invoice a due date and ReqMe chases it for you: reminders escalate as the date approaches and passes, then stop. They are on by default.
Switch them off on a particular invoice where chasing would be wrong — a client you have an arrangement with, or one you would rather call than email.
A due date is required before an invoice can be sent, so every invoice you send is eligible for reminders unless you switch them off for that one.
When a payment fails #
A failed payment is almost always the client’s card or bank rather than anything on your side. They can try again from the same invoice; nothing needs reissuing.
Partial and offline payments #
Where a client pays by bank transfer or in cash, mark the invoice paid yourself — ReqMe only sees payments that went through a connected provider.
Need help? #
If this page did not answer your question, send it to us. Tell us what you were trying to do and what happened instead — that is usually enough for us to spot the problem straight away.
Prefer email? hi@reqme.co
